Terms & Conditions
Simple terms. Clear expectations.
The terms that apply when using Elopix and placing an order.
Terms of Use
These Terms and Conditions govern your use of the Elopix website and your purchase of products through the website. By accessing or using the website, you agree to comply with these terms.
If you do not agree with these terms, please do not use the website or place an order through it.
1. Using the Website
You agree to use the Elopix website for lawful purposes and in a way that does not interfere with the operation, security, or availability of the website.
You must not use the website to engage in unlawful, fraudulent, abusive, or unauthorized activities.
2. Products and Services
Elopix offers printing products that may include T-shirt printing, business card printing, and mug printing.
Product descriptions, images, specifications, and other information are provided to help customers understand the products available through the website.
Product availability may change from time to time.
3. Orders
When you place an order through Elopix, you are requesting the purchase of the selected products according to the information provided during checkout.
Please carefully review your order details before submitting the order, including product selection, quantities, sizes, colors, personalization, shipping information, and any uploaded artwork.
An order should be considered carefully reviewed by the customer before submission because customized printing may depend on the information and artwork supplied by the customer.
4. Custom Designs and Artwork
If you submit artwork, logos, photographs, text, or other content for printing, you are responsible for ensuring that you have the necessary rights or permission to use that content.
You must not submit content that infringes another person's copyright, trademark, privacy rights, publicity rights, or other legal rights.
Elopix may refuse to process an order where the submitted content appears to involve unlawful or unauthorized use.
5. Customer Responsibility
Customers are responsible for reviewing the information provided with an order before completing the purchase.
This includes checking:
- Spelling and wording
- Names and other personalized information
- Uploaded artwork
- Product selection
- Quantity
- Shipping information
Elopix should not be responsible for errors resulting from incorrect information supplied by the customer.
6. Pricing and Payment
Product prices are displayed on the website and may be changed from time to time.
Applicable charges may include product prices, shipping charges, taxes, or other amounts displayed during checkout, where applicable.
Orders may require successful payment through the payment method made available during checkout.
7. Shipping and Delivery
Orders are shipped using the delivery options available through the website or communicated during the ordering process.
Delivery times may vary depending on the destination, product, order details, shipping method, and circumstances affecting delivery.
Customers are responsible for providing accurate delivery information.
8. Cancellations
Cancellation requests should be made as soon as possible after placing an order.
Customized or personalized orders may not be cancellable once production or processing has started.
Where cancellation is possible, any applicable refund or adjustment will depend on the status of the order and the applicable return and refund terms.
9. Returns, Refunds, and Damaged Products
Returns and refunds are handled according to the Elopix Returns and Refunds Policy.
Customers should review that policy before placing an order, particularly when purchasing customized or personalized products.
If an order arrives damaged or there is an issue with the received product, customers should contact Elopix with the relevant order information so the issue can be reviewed.
10. Intellectual Property
The content of the Elopix website, including text, graphics, logos, designs, layouts, images, and other website materials, may be protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, modify, or use website content without appropriate authorization, except where permitted by law.
11. Third-Party Services
The website may rely on third-party services for functions such as payment processing, hosting, delivery, analytics, or other website functionality.
Third-party services may operate under their own terms and policies. Elopix is not responsible for terms or policies that apply independently to those third-party services.
12. Website Availability
Elopix may update, modify, suspend, or discontinue portions of the website or its functionality when necessary.
While reasonable efforts may be made to keep the website available and functional, uninterrupted availability cannot be guaranteed.
13. Limitation of Liability
To the extent permitted by applicable law, Elopix will not be responsible for losses arising from circumstances beyond its reasonable control, including interruptions to third-party services, communication networks, delivery services, or other events outside its reasonable control.
Nothing in these terms is intended to exclude or limit liability where doing so would not be permitted under applicable law.
14. Changes to These Terms
Elopix may update these Terms and Conditions from time to time to reflect changes to the website, products, services, or applicable requirements.
Updated terms will be posted on this page. Continued use of the website after an update may be subject to the revised terms.
15. Contact
If you have questions about these Terms and Conditions, your order, or any of the products available through Elopix, please contact us using the contact information provided on our website.
Last Updated: September 16, 2026