Your privacy matters.

How Elopix handles and protects your information.

Your Privacy

Elopix respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information may be collected when you use our website, how that information may be used, and the choices available to you.

By using the Elopix website, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

When you browse our website, place an order, contact us, or otherwise interact with our services, we may collect information that you choose to provide.

Information You Provide

Depending on how you use the website, this may include:

  • Your name
  • Email address
  • Phone number
  • Billing and shipping information
  • Order information
  • Information you provide when contacting us
  • Other information you voluntarily submit through the website

Information Collected Automatically

Certain technical information may also be collected automatically when you visit the website. This may include information such as browser type, device information, general website usage information, and pages visited.

2. How We Use Information

Information collected through the website may be used for purposes such as:

  • Processing and fulfilling orders
  • Providing requested products or services
  • Communicating with you about orders or inquiries
  • Providing customer support
  • Improving the website and user experience
  • Maintaining website security and functionality
  • Complying with applicable legal requirements

3. Order Information

If you place an order through Elopix, information necessary to process that order may be collected. This can include contact, billing, shipping, and order-related information.

We use this information to process your order, communicate with you regarding your purchase, and provide relevant customer support.

4. Payment Information

Payment information may be processed through the payment methods or payment service providers made available during checkout.

Where payment processing is handled by a third-party payment provider, that provider may process payment information according to its own privacy policy and terms.

Elopix does not need to store complete payment card details when those details are processed directly by a third-party payment provider.

5. Cookies and Similar Technologies

The Elopix website may use cookies or similar technologies to support website functionality, remember certain preferences, understand website usage, and improve the browsing experience.

Your browser may provide options for managing or disabling cookies. Disabling certain cookies may affect some website functionality.

6. Sharing of Information

Elopix does not sell personal information simply for the purpose of selling personal information.

Information may be shared when reasonably necessary to operate the website and provide requested services. This may include sharing relevant information with service providers involved in areas such as:

  • Website hosting and technical services
  • Payment processing
  • Order fulfillment and delivery
  • Website analytics or functionality
  • Customer support

Information may also be disclosed where required by law, legal process, or to protect the rights, security, and integrity of Elopix, its users, or others.

7. Third-Party Services

The website may use third-party services to support functions such as payments, hosting, analytics, delivery, or other website features.

These third parties may have their own privacy policies governing how they handle information. We recommend reviewing the privacy policies of any third-party services you use through the website.

8. Data Security

Elopix takes reasonable measures to protect information submitted through the website from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

9. Data Retention

Personal information may be retained for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, comply with legal obligations, and enforce applicable agreements.

10. Your Privacy Choices

Depending on applicable law, you may have rights relating to your personal information. These may include requesting access to, correction of, or deletion of certain personal information.

You may also contact Elopix regarding questions or requests concerning your personal information.

11. Children's Privacy

The Elopix website is not intended to knowingly collect personal information from children where such collection is restricted by applicable law.

If you believe that a child has provided personal information through the website in circumstances where it should not have been collected, please contact us so that the matter can be reviewed.

12. Changes to This Privacy Policy

Elopix may update this Privacy Policy from time to time to reflect changes to the website, services, legal requirements, or privacy practices.

When changes are made, the updated version will be posted on this page with the revised effective date.

13. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact Elopix through the contact information provided on our website.

Last Updated: September 16, 2026